Welcome to Jag35.com

Return Policy

JAG35 RETURN POLICY

You have up to 14 business days to return any DSLR Item, unless otherwise stated and up to 5 business days for JAG35 DOF Adapters. Returns made after that allotted time will only be issued store credit.

Returns require the submission of the Return Merchandize Authorization Form (RMA) for any item. All returns must be pre-authorized, any unauthorized package will be returned to sender. The products must be returned, along with all original contents, accessories, keys and screws.

RESTOCKING FEE

Items that are packaged and sealed in a box are subject to a 15% restocking fee after opening/breaking seal. Returned items must be in the same condition as purchased. Any additional accessories must be returned as well to validate a return or exchange. Returned items will be inspected to ensure they are in perfect working condition. All items, including open boxes already subject to 15% restocking fee, may be issued a higher restocking fee if deemed damaged by customer.

SHIPPING RETURNS

Customer is responsible for all shipping expenses when returning products.

NOTE: REFUNDS WILL NEVER INCLUDE ORIGINAL SHIPPING CHARGES.

FAULTY ITEMS

If the product received by customer is clearly defective, we will fix or replace the product at no cost to you. If there is no defect and we find that the problem is due to customer abuse or tampering, the item will be returned to the customer.

If you have any questions feel free to contact us through our contact form.

Please FILL OUT THIS FORM to file a Return Claim.